FAQ’s

These are some of our most frequently asked questions, but if you have any other questions, please contact us and one of our friendly team members will be happy to help.

Do you sell more than Cardboard Boxes?
Yes! Although we specialise in cardboard boxes and packaging, offering a range of ready-made cardboard boxes in a variety of sizes, as well as custom branded cardboard boxes.

We also have over 2,000 other products available in stock to choose from, including:

So, if you can’t find what you are looking for on our website, please contact us and if we can’t supply what you need, we might know someone who can!

Can I arrange a visit from one of your Sales Managers?
Yes! Our Sales managers love to visit our customers.

Please contact us and one of our Sales Managers will call you and arrange a time to visit and find out the exact requirements of your business.

Is it possible to get sample cardboard box before I place my order?
Yes! We can provide a plain sample cardboard box before you place your order enabling you to ensure that the size and board grade will suit your requirements.

Can you provide a no obligation free quote for my packaging requirements?
Yes! All our quotes are free, with no obligation to buy. Depending on the complexity of your packaging requirements we can normal get a quote to you within 2 working days.

Are JT Dixon owned by another company?
No! We are an independent Australian company, wholly owned by a local Geelong family, operated by a team of dedicated local employees.

Do you only supply to businesses?
No! Although we offer wholesale prices to our corporate customers, we also sell to the general public at discounted prices as well.

Does it matter that I’m not in Geelong?
No! Although we are based in Geelong, we have customers throughout the Greater Geelong region, Melbourne, Ballarat, the Bellarine Peninsula and the Surf Coast Shire.

Can I just buy ready-made cardboard boxes?
Yes! We have a range of ready-made cardboard boxes in a variety of standard sizes in stock.

We can also create custom branded cardboard boxes to meet your needs, if you can’t find the exact size that you need.

Does it take a long time to manufacture a customised & branded cardboard box?
No! A custom branded cardboard box order can be fulfilled in as little 10 -15 working days depending on your artwork.

If I buy more, is it cheaper?
Yes! We offer bulk discount for the products we carry in stock.

If you are looking for custom branded cardboard boxes, as we make these to order, the product costs become more economical the more you order.

Does it matter how many custom branded cardboard boxes I order?
No! We can manufacture volumes of as little as 10 boxes (the minimum quantity is dependent on size), however the product costs do become more economical the more you order.

Will you be able to tell me how many cardboard boxes are on a pallet?
Yes! This is dependent on the size of your cardboard boxes; we can give you an approximately pallet quantity. We will always make sure we find the most viable pallet option to suit your exact storage requirements.

Can I have a colour design on my cardboard boxes?
Yes! The most economical option is having just one or two colours. However, we can quote for up three, four, or more colours and with a varnish, but this is more expensive.

Do I have to pay for artwork for my customised cardboard box order?
Yes! The artwork costs are part of the price of your branded stereo (the template used to print onto the cardboard boxes). Although we work with most other file types, the cost of artwork can be reduced if you can supply your artwork in our preferred Adobe Illustrator format.

Do you offer a delivery service, or can I arrange to collect my order?
Yes! and Yes! We offer a free local delivery service for our wholesale corporate customers visit us or contact us we can arrange freight to you at cost.

Do you have Term & Conditions, that I can read?
Yes! Customer Terms & Conditions, Website Terms of Use and our Privacy Policy< are all available to read online.